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Customer Success Berlin or Remote

Customer Success Manager

Where: Berlin or Remote

Team members: Josh, Joss, Till

Why join us? As one of the first members of the commercial team, you help shape and spread the vision of the company. You are excited about the global reach of our product. Everything is possible.

About Order41

Order41 is a SaaS-enabled B2B order platform. We are engineer-led and founded. We are strongly product-driven and obsessed with building for impact.

For the last two years, we have worked very closely with a handful of test clients to develop the product. Today, Order41 runs millions of euros of sales every year.

Order41 is now ready to scale. Have the chance to be one of the first six team members in a wonderful, fast-growing startup.

What will you be doing? 

  • Build and maintain strong direct relationships with clients

  • Review the customer journey, identify how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.

  • Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas of the platform

  • Educate customers on the value of Order41 

What are we looking for? 

  • Proven experience in sales, account management, or customer success.

  • Entrepreneurial mindset

  • Fluent or native English is a must

  • Creative and ready to try new things

  • Confident, active, and a self-starter who can quickly adjust

Main contact
Till Elsaesser
Email address*
Anything you'd like to add?
  • Company
  • Elsaesser IT GmbH
  • Schlueterstrasse 70
  • 10625 Berlin
  • Germany
  • VAT Id DE324784053